Camps & Crew - Privacy Policy

Last updated: 6 August 2025

Camps & Crew Inc. ("Camps & Crew," "we," "us," or "our") operates platforms that help companies manage remote workforce travel and accommodations. This Privacy Policy explains how we collect, use, disclose, and protect Personal Information when you visit the Camps and Crew website or interact with our services.

Our Privacy Policy applies to all individuals and parties engaged in our business, including employees, contractors, consultants and other service providers. By accessing the site, you acknowledge this Policy and consent, as permitted by law, to our data-handling practices.

What Is Personal Information?

"Personal Information" (or "Personal Data" under GDPR) means any information relating to an identified or identifiable natural person, including direct identifiers (e.g., name) or indirect identifiers (e.g., device ID).

Information We Collect

Category Examples Source
Information you provide Name, email, phone, billing details, company, travel preferences Account creation, booking forms
Information about others Traveler names and preferences when you book on their behalf (you must have authority/consent to provide it) Booking workflow
Device & usage data IP address, browser type, OS, pages viewed, referring URL Site logs; analytics
Location data If you enable location services on your mobile device Browser / device
Cookies & similar tech Session cookies, analytics cookies, advertising cookies Browser / device

We may also create aggregated or de-identified data that is not reasonably capable of identifying you.

How We Use Personal Information & Legal Bases

Purpose Examples of Activity Legal Basis (GDPR) / Business Purpose (CCPA)
Provide & Maintain the Service Account authentication, bookings, customer support Performance of contract
Improve & personalise Analytics, A/B Testing, Preferences Legitimate interests
Marketing & surveys Newsletters, Promotions Consent / Legitimate interests
Compliance & security Fraud detection, legal obligations, record keeping Legal obligation / Legitimate interests
Corporate transactions Mergers, acquisitions, financing Legitimate interests

Cookies & Tracking Technologies

We use first- and third-party cookies, pixels, and SDKs to recognise you, improve site performance, and serve relevant ads (e.g., Google Analytics Advertising features). You can disable cookies in your browser, but some functionality may be limited.

When We Share Your Information

We disclose Personal Information only as necessary:

  • Accommodation suppliers & other travel partners – to fulfill your bookings.
  • Service providers – payment processors, analytics, cloud hosting, marketing agencies (bound by contractual confidentiality).
  • Affiliates & group companies – Innfinity Software Systems LLC and subsidiaries, for internal administration.
  • Legal / regulatory – to comply with law, enforce terms, or protect rights, property, or safety.
  • Business transfers – in the event of a merger or asset sale.

We do not sell Personal Information for monetary value and do not share it for targeted advertising without the option to opt-out.

International Transfers

Camps & Crew is a subsidiary of Innfinity Software Systems, LLC, whose global headquarters are in San Diego, California (USA). Accordingly, your Personal Information may be stored and processed in the United States as well as in other countries where we or our trusted service providers operate (e.g., Canada and the European Economic Area "EEA").

Whenever Personal Data originating from the EEA, the United Kingdom, or another jurisdiction with cross-border-transfer restrictions is moved to a country that has not received an adequacy decision, we rely on one or more lawful transfer mechanisms, including:

  • EU Standard Contractual Clauses (SCCs) and the UK International Data Transfer Addendum, as approved or updated by the European Commission and the UK Information Commissioner's Office;
  • Data-processing agreements with our vendors that impose GDPR-equivalent safeguards;
  • Supplementary technical and organisational measures (encryption in transit and at rest, strict access controls, audited security frameworks).

By using the Service or providing us with information, you understand that your Personal Information may be transferred to, and processed in, the United States or other jurisdictions whose data-protection laws may differ from those in your home country. We will ensure that such transfers comply with applicable data-protection legislation and that your privacy rights remain protected.

Data Retention

We keep Personal Information only as long as necessary for the purposes set out above, to comply with legal obligations, or resolve disputes, after which we securely delete or de-identify it.

How We Protect Personal Information

We use administrative, technical, and physical safeguards, including encryption in transit, role-based access controls, and routine audits, to protect data against loss, misuse, and unauthorised access or disclosure.

Your Privacy Rights

1. EU/UK GDPR

You have the right to access, rectify, erase, restrict, or object to processing of your Personal Data, and to receive a portable copy. You may also withdraw consent at any time and lodge a complaint with the relevant Supervisory Authority.

2. California (CCPA/CPRA)

California residents may:

  • Know / access categories & specific pieces of Personal Information we hold.
  • Delete Personal Information (subject to exceptions).
  • Correct inaccurate data.
  • Opt-out of sale or sharing for cross-context behavioural advertising.
  • Limit use of sensitive Personal Information (where applicable).

We will not discriminate against you for exercising CCPA rights.

3. Other U.S. State Laws (Virginia, Colorado, Connecticut, Utah, etc.)

Residents of certain states have similar rights to access, delete, correct, and opt-out of targeted advertising or profiling. We will honour these rights to the extent required by applicable law.

4. Exercising Your Rights

Submit a request by emailing info@campsandcrew.com. We will verify your identity and respond within the timeframe required by law (usually 30–45 days). Authorised agents may act on your behalf with valid written permission.

Marketing Choices

You may opt out of marketing emails at any time by clicking "unsubscribe" or adjusting the communication preferences in your profile.

Children's Privacy

Our Service is not directed to children under 16. We do not knowingly collect Personal Information from children. If we learn that we have collected such data, we will delete it promptly.

Third-Party Links

Our website may include links to third-party sites whose privacy practices differ from ours. We are not responsible for such practices and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with a new "Last updated" date, and where required we will seek your consent or provide additional notice.

Contact Us

If you have questions, concerns, or wish to exercise your rights, please contact: info@campsandcrew.com | +1 (619) 798 3914